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Kathryn Soderberg, CPCU, is president of Soderberg Insurance
Services. She is a Lynnfield native. She holds an undergraduate degree from Colby
College and a Masters Degree from Penn State College.
Ms. Soderberg is fluent in Spanish and has led the agency's entrance into the Hispanic
marketplace where they are a recognized leader.
Ms. Soderberg was consulted in 2004 by Metropolitan Life and Health to address a
special initiative of Metlife regarding the unique challenges for agencies who seek
to be successful in the Hispanic Market. That same year, she was the subject of
a feature article in Rough Notes Magazine, a national magazine in for insurance
professionals on this same subject. The Standard Magazine, New England's leading
insurance news publication featured the Ms. Soderberg for her expertise in this
unique marketplace.
Ms. Soderberg is a frequently invited guest speaker for business groups. Ms. Soderberg
and her agency received national recognition from Inc Magazine and MCI for providing
outstanding customer service. Soderberg Insurance was selected as one of 40 finalists
nationwide to receive this honor.
She and her agency have offered mentoring programs for undergraduates at her alma
mater, Colby College offering exposure to the insurance field for college graduates.
She also was selected by the Governor of Massachusetts to participate in a trade
mission to South America to investigate business opportunities in Brazil, Argentina
and Chile.
At Soderberg Insurance, Ms. Soderberg focuses her efforts on new accounts for small
to medium size businesses as well as employee benefits and personal lines sales.
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Douglas
G. Soderberg, CPCU, CLU, ChFC, is founder and Treasurer of Soderberg
Insurance Services. He has been a Lynnfield resident since 1965 and grew up in New
Sweden, Maine. Where he met and later married his junior high sweetheart and business
co-founder Frances Roderick. Mr. Soderberg attended the University of Florida and
graduated from Ricker College, Houlton, Maine and received his Master of Science
in Finance degree from the American College in Bryn Mawr, PA.
He is a life member of the Million Dollar Round Table. Doug has laid the foundation
for agency growth to more than 5 million in annual sales since it's inception. Mr.
Soderberg was previously the youngest general agent (at age 24) the Aetna Life ever
appointed. Life insurance was the focus of the agency at inception.
He started Soderberg Insurance Services in 1968 shortly after he was transferred
to the Aetna Boston agency. He also started Soderberg & Company the same year,
a broker-dealer with the NASD. Mr. Soderberg is active in the Lynnfield Rotary Club
and the Ipswich Country Club where he is an avid golfer.
At Soderberg Insurance, Mr. Soderberg focuses on commercial lines
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Frances Roderick Soderberg is the co-founder of Soderberg
Insuance Services . She oversees the general operations of the agency. Mrs. Soderbeg
graduated from the University of Maine in Orono, Maine. She was accepted to Harvard
University Graduate School, but married her high school sweetheart Douglas Soderberg
instead! Prior to entering the insurance business, she spent a year in Arthur D.
Little's flavor lab in Cambridge.
Fran helps customers of the agency obtain umbrella coverage as well as coverage
for boats She has been the main trouble-shooter and foundation of the organization
over the past 37 years.
Fran is an active member of the Lynnfield community. Mrs. Soderberg devotes her
time outside of the office to improving the lives of special needs young adults
through the development of educational and recreational programs.
Having raised three children while assisting her husband grow the agency, she is
now more active in the agency after getting in adequate tennis time.
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Lois Ramocki has been with Soderberg Insurance since
June of 2001 and is a licensed property/casualty agent. She has been involved in
the insurance industry since 1985. She has extensive experience in customer service
having worked for two other local agencies prior to joining Soderberg Insurance.
Ms. Ramocki has taken various insurance courses over the years to further her knowledge
of the industry. She is currently working toward her CPCU (Chartered Property Casualty
Underwriter) designation.
At Soderberg Insurance, Lois assists customers with their personal insurance servicing
needs. She is also the senior account manager for commercial lines customers of
the firm. Being technically proficient with the account management system at the
agency, she assists commercial clients with certificates of insurance, binders,
quoting new business and with their overall general servicing requirements. “I really
enjoy helping customers out. It is actually very satisfying” states the insurance
professional. Her hobbies include skiing and traveling.
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Joan
Dillon brings 20 years of insurance experience to Soderberg Insurance
customers. A native of Lynnfield, Joan is already familiar with the landscape and
local clientele served by the agency. Mrs. Dillon is responsible for the personal
lines servicing (home and automobile insurances) of the latter part of the alphabet,
primarily servicing customers whose surnames begin with the letters Q through Z.
Joan enjoys working with technology and will use her technology skills to provide
the best customer service possible. She is also known at the agency as an employee
who readily suggests ideas to improve the agency delivery of customer service. Joan
can be reached by phone at (781)593-9393 ext. 102 or joan@soderbergins.com.
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Elba
Reyna has brought to the agency over ten years of agency experience.
Originally from New Jersey, Mrs. Reyna focuses her energy on personal lines servicing
(home, auto and umbrella) for customers in her alpha-split (L thru Q). Mrs. Reyna
is fluent in Spanish and is not only bi-lingual, but also bi-cultural. This Account
Representative has a reputation of providing outstanding customer care. She assists
agency clients with vehicle transfers, coverage reviews, explanation of billing
charges, and special care when customers have suffered a claim. Elba can be reached
at 781-593-9393 or elba@soderbergins.com.
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Johanna Vasquez
Photo and Bio coming soon. Johanna can be reached at 781-593-9393 ext. 106
or johanna@soderbergins.com.
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Lisa Young, a Saugus native, is an Account Executive
at Soderberg Insurance Services. Ms. Young has been in the insurance business since
1995. She specializes in providing excellent customer service mainly in personal
lines.
Lisa's unique background is a combination of servicing clients at the agency level
as well as the company level. Having worked in the position of personal auto underwriting
at Plymouth Rock Insurance Company, Lisa understands the insurance company perspective.
She balances that perspective with the actual everyday issues of an agency customer.
Lisa has a reputation amongst her customers and her peers for getting the job done
quickly, efficiently and professionally. What Lisa enjoys most about the insurance
business is that it is often a challenge. "It is also very competitive" states Lisa.
"I learn something every day."
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